Our #1 goal is to be the best collectibles buying experience on the web. Click on a Question / Topic to the left and the Answer will appear in this area of the page.
- How can I purchase a Collector's Cache Gift Certificate?
- How do I redeem a Collector's Cache Gift Certificate?
- What are your Terms and Conditions of Gift Certificates?
- Is there a minimum purchase on your website?
- Does Collector's Cache wholesale?
- Can I order without a credit card?
- Does Collector's Cache accept any foreign currency as payment?
- Are the website prices in U.S. dollars or Canadian dollars?
- What is CVV2 or CVC?
- What is your return policy?
- Why register on CollectorsCache.com?
- What condition are your cards in?
- How do I know if a certain card or item is currently in stock?
- How do I know if you have the quantity I am looking for?
- How do I know if a price on your site is current?
- Why are some of your prices a lot higher or a lot lower than the prices in my price guide?
- I found another website that has the same item cheaper. Will you guys match that price?
- Why am I unable to add some items to my shopping cart?
- What is a Pre-Order?
- What if I ordered both an item that is in stock and a Pre-Order item on the same order?
- Why do prices in the retail store sometimes differ from those on the website?
- Copyright and Trademark information
- Are you guys buying cards?
- How much is international shipping?
- How long does it take for an order to arrive? (inside USA)
- How long does it take for an order to arrive? (outside USA)
- What is Priority Processing?
- Does Collector's Cache ship outside of the USA?
- Why do your shipping rates seem so high? Do you have a cheaper shipping method available?
- Do I have to purchase insurance for my order, and why?
- How much is shipping?